> For the complete documentation index, see [llms.txt](https://docs.x.place/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.x.place/legal/legal/end-user-license-agreement-eula.md).

# End-User License Agreement (EULA)

This End User License Agreement (“Agreement”) governs your use of the **XPlace mobile application** and related software, APIs, and content (collectively, the “App”), owned and operated by **Pontech Group L.L.C-FZ**, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates (“Pontech”, “we”, “us”, or “our”).

By downloading, installing, or using the App, you agree to this Agreement. If you do not agree, do not install or use the App.

***

#### **1. License Grant**

1.1 Pontech grants you a **personal, non-exclusive, non-transferable, revocable, limited license** to install and use the App on a device you own or control, strictly for **lawful personal, non-commercial purposes**, subject to this Agreement and the App Store or Google Play Terms of Service.\
1.2 This license is granted for use solely in jurisdictions where such use is lawful.\
1.3 All rights not expressly granted remain the property of Pontech.

***

#### **2. Ownership and Intellectual Property**

2.1 All intellectual-property rights in and to the App, including source code, text, graphics, trademarks, and databases, are owned by **Pontech Group L.L.C-FZ** or its licensors.\
2.2 Nothing in this Agreement transfers or assigns any ownership to you.\
2.3 You may not copy, reproduce, modify, or create derivative works of any part of the App.

***

#### **3. Restrictions and Prohibited Conduct**

You agree **not to**:

* Reverse-engineer, decompile, or disassemble the App;
* Rent, lease, sell, sublicense, or distribute it;
* Use automated systems (bots, crawlers, or scrapers) to access or interact with it;
* Upload malware or interfere with network integrity;
* Circumvent security or authentication measures;
* Misrepresent your identity or provide false information;
* Use the App for any commercial, financial, or unlawful activity without Pontech’s written consent.

Pontech reserves the right to suspend or terminate access for any prohibited activity.

***

#### **4. App Store and Google Play Terms**

4.1 If the App was downloaded from the **Apple App Store**, you acknowledge that this Agreement is between you and Pontech, not Apple Inc. Apple is not responsible for the App or its content.\
4.2 Apple and its subsidiaries are third-party beneficiaries of this Agreement. Upon acceptance, Apple shall have the right to enforce it against you.\
4.3 If the App was downloaded from **Google Play**, you acknowledge that Google LLC is not responsible for the App’s functionality, maintenance, or support.\
4.4 You must comply with the applicable **App Store** or **Google Play** Terms of Service at all times.

***

#### **5. Updates and Modifications**

5.1 Pontech may release updates, upgrades, or patches at any time.\
5.2 Updates may install automatically or require manual approval; continued use after an update signifies acceptance.\
5.3 Pontech may modify, suspend, or discontinue the App or any feature without prior notice and without liability.

***

#### **6. Disclaimers**

6.1 The App is provided **“as is”** and **“as available.”** Pontech makes **no warranties**, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.\
6.2 We do not warrant that the App will be error-free, secure, or compatible with all devices or operating systems.\
6.3 You use the App **at your own risk**, and you are solely responsible for any data loss or damage resulting from its use.

***

#### **7. Limitation of Liability**

To the fullest extent permitted by law:

* Pontech, its affiliates, and partners shall **not be liable** for indirect, incidental, consequential, or punitive damages (including loss of profits, data, or goodwill).
* Pontech’s total aggregate liability shall **not exceed USD 100**, regardless of cause.
* You agree to **indemnify and hold harmless** Pontech from any claims arising out of your use of the App or violation of this Agreement.

***

#### **8. Compliance and Legal Use**

8.1 You must use the App in compliance with **all applicable laws**, including UAE data-protection, AML/CFT, and sanctions regulations.\
8.2 Pontech makes no representation that the App is appropriate or permitted in every jurisdiction. Access is at your own initiative and risk.\
8.3 If local law prohibits digital-asset interaction or similar activity, you must not use the App.

***

#### **9. Termination**

9.1 Pontech may suspend or terminate your license at any time without notice if you violate this Agreement or applicable law.\
9.2 Upon termination, you must uninstall the App and cease all use.\
9.3 Sections 6 through 10 of this Agreement survive termination.

***

#### **10. Governing Law and Dispute Resolution**

10.1 This Agreement shall be governed by and construed in accordance with the **laws of the United Arab Emirates**.\
10.2 Any dispute shall be resolved by **binding arbitration in Dubai, UAE**, under the **Dubai International Arbitration Centre (DIAC)** Rules, in English.\
10.3 The arbitral award shall be final and binding.\
10.4 You waive any right to participate in a class or collective action.

***

#### **11. Privacy and Data Handling Disclosure**

11.1 The App may collect limited technical data (device identifiers, crash logs, analytics) solely to improve functionality and user experience.\
11.2 Personal data, if collected, is processed in accordance with the [**XPlace Privacy Policy**](/legal/legal/xplace-privacy-policy.md)\
11.3 No personal data is sold or shared with unaffiliated third parties for advertising purposes.\
11.4 You can request data deletion or export by contacting [**support@x.place**](mailto:support@x.place)

***

#### **12. Consumer Rights**

12.1 Nothing in this Agreement limits your statutory rights under applicable UAE consumer protection or platform-store policies.\
12.2 If the App fails to perform as described, you may be entitled to a refund through the App Store or Google Play according to their refund policies.

***

#### **13. General Provisions**

* **Entire Agreement** – This Agreement constitutes the entire understanding between you and Pontech regarding the App.
* **Amendments** – Pontech may modify this Agreement by publishing an updated version in-app or on <https://docs.x.place/legal>; continued use indicates acceptance.
* **Severability** – If any provision is held invalid, the remainder remains enforceable.
* **Assignment** – Pontech may assign its rights and obligations without restriction.
* **Force Majeure** – Pontech is not liable for delays or failures beyond its reasonable control (including network outages, regulatory actions, or natural disasters).

***

#### **14. Contact Information**

For questions, support, or legal notices: [inf&#x6F;**@x.place**](mailto:info@x.place)


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